How long will it take to make my dress? 

 

Each of our dresses is made to order, so production and shipping times can vary depending on current demand and the specifics of your order. Once your purchase is placed, we’ll review all the details and provide you with an estimated delivery date within 48 hours. This ensures you receive the most accurate timeline for when your dress will be completed and on its way to you.

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Do you offer rush orders?

 

​We do our best to accommodate rush orders whenever possible, depending on our current workload and demand. Please note that an additional fee applies for expedited production. If you need a quicker turnaround, the best option is to reach out to us directly through our Contact Us page so we can confirm availability and provide accurate details.​

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You don't have the dress I wanted, do you accept custom orders?

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Absolutely — we do accept custom orders! In fact, creating bespoke pieces is something we’ve been proud to do for many years. We have a rich history of bringing our customers’ ideas to life for a wide variety of occasions.

The best way to get started is to reach out through our Contact Us page. Once we hear from you, we can discuss your vision, gather all the details, and guide you through the options available.

We’d love to create something perfect just for you!

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How should I care for and store my dress?

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We include a leaflet with every order detailing our customer care advice.​

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Do you ship internationally?

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Yes — we deliver worldwide!
Unlike many competitors, we cover the full cost of international tracked shipping and all import duties/taxes. That means there are no hidden fees, surprise charges, or customs bills when your order arrives.

The price you see on our website is the final price you pay, no matter where you are in the world.

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​​How can I contact you if I have a question about my order?

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Please see our Contact Us page for full details.

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